Campus Tech Support

Welcome to Âé¶¹´«Ã½'s (CWI) Campus Tech Support — your first stop for support and assistance with technology or equipment on campus.

Help Desk

From computers and classroom technology to campus login, Wi-Fi, and online tools, our technology specialists are here to support you. Sign in to explore our full range of services, find quick answers in the Knowledge Base, or submit a ticket.

Student working on a laptop in common area on campus
Students helping each other using laptops in a common area on campus

Digital Navigators

Have questions about using different technologies at CWI? Our friendly Digital Navigators are CWI student experts here to help you navigate tools, systems, and services on campus.

  • Get help with Canvas, email, Microsoft Office, Wi-Fi, and other digital tools.
  • Learn to navigate CWI systems for class registration, scholarship applications, textbook purchases, and career exploration tools.
  • Meet one-on-one at convenient campus locations, get answers on the spot, and feel confident in your college journey!

Digital Navigators

 

    CWI Login Information

    Once admitted as a student at the College, you will be provided with an official CWI account. This username and password will be used to access myCWI, Canvas/Blackboard, your student email, Microsoft 365 applications, and more. 

    • To get started, visit  to Enroll your account.
    • Sign in using the username provided in your official acceptance email. 
      • The temporary password is your first initial capitalized + last initial capitalized + 'logon' the last four digits of your social security number (e.g., FLlogon1234). 
        • If you have not provided your social security number to the College or do not have one, please use the last four digits of your student ID number.
      • Follow the prompts to set up security questions and reset your password to a custom password of your choosing.

    Once your account has been enrolled, you may use  to reset or change your password and recover access to your account.

     Multi-Factor Authentication

    myCWI

    Stay connected and on track during your educational journey with the new and improvedÌýmyCWI!ÌýThis customizable hub is your first stop for quick access to:Ìý

    Laptop graphic with myCWI screenshot

    • the Self-Service Toolkit
    • Blackboard
    • important announcements and notifications
    • advising
    • calendars and events
    • links to resources and services across the College
    • and more!

    ÌýÌýÌýÌý

    Iphone with CWI Mobile App on screenDownload the app

    Access myCWI on the go with the CWIMobile app, free on Apple or Android.

    ÌýÌýÌý

    Tools & Resources

    7185 Canvas

    Stay organized and connected in your classes with Canvas. Log in to view course content, participate in discussions, submit assignments, take quizzes or tests, and check your grades.

      

    7185 Blackboard

    Select Workforce Development courses utilize Blackboard to deliver course content. 

    7185 Student Email

    Once admitted to the College, students are provided with an official CWI email account through Outlook. Your student email account is where you will receive important information and communication from the College and your instructors. 

    7185 Microsoft 365

    In addition to an email account, students are provided access to Microsoft 365. The Microsoft 365 suite includes Word, Excel, PowerPoint, Outlook, OneDrive, and more. Microsoft 365 apps may be used entirely online or installed on up to five (5) devices free of charge.

    • Once you have successfully logged in to Microsoft 365, you may install apps on your device by selectingÌýInstall appsÌýin the top right corner.Ìý

    How to install Microsoft 365 apps

    7185 Adobe Acrobat Reader

    To ensure you are able to view, download, or print PDF documents, be sure to have the latest version of Adobe Acrobat Reader installed on your device(s). If you are using a CWI-owned device, Adobe Acrobat Reader should already be installed. 

    7185 Wireless Network Access

    Wireless network access is provided at all campus locations. To access CWI's wireless network:

    • Connect to CWI-PUBLIC using the wireless configuration utility for your device. 
    • An authentication page will appear. If you do not see an authentication page, open your browser and visit to continue.
    • Enter your CWI username and password, agree to the terms and conditions, then select Sign On.
    • If you do not have CWI login information, you may create a temporary login by clicking "Don't have an account?"
    7185 Browser Compatibility

    For the best online experience on campus or while using applications provided by the College, Google Chrome and Mozilla Firefox are the most compatible browsers. 

    Contact Us

    additional
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    Help Desk
    208.562.3444
    support@cwi.edu